Reservation on TravelRez:
When you make a booking through TravelRez, either directly online or through your TravelRez booking consultant, we allocate the products to you, subject to availability, and issue a confirmation/invoice. You understand that TravelRez is a division of Magic Tours International Pty Ltd, a company registered in Australia and all bookings are processed through the company’s wholesale divisions. Some documents might make mention of these and other company owned brands, depending on contracts negotiated by our suppliers with the individual company brands.
TravelRez Price Guarantee:
All prices in this brochure are based in AUD and are calculated at the best daily exchange rate. We guarantee that whatever happens to the value of the AUD in 2015 we will maintain the level of your holiday price to the best of our ability. Should costs related to suppliers' charges change, it may be necessary for us to make a surcharge on the price of your holiday. You will be entitled to cancel your holiday within 7 days of notification, with a full refund of all monies paid, except for any amendment charges levied by us before the notification of change. Rail and Ferry Services will incur a 100% cancellation fee once booking is confirmed as per supplier's instructions.
If We Change Your Booking:
Should circumstances beyond our control dictate, we reserve the right to make amendments to your holiday and will inform you about these as soon as they arise. If the minimum number of persons required for each tour is not reached, we reserve the right to cancel the tour. Should it be necessary to cancel your booking, we will offer an alternative from our brochure. If this is not available or suitable to you, we will refund all monies paid by you. We cannot, however, accept responsibility for changes or cancellations due to "force majeure" – threat of war, political unrest, fire, adverse weather conditions, natural disasters or any other such circumstance beyond our control. In such instances we will refund all monies, less reasonable expenses incurred by our organisations.